Welcome to [domain name] a portal run by Keito Tech Private Limited (“Keito”). Keito is committed to respecting your online privacy and recognizes your need for appropriate protection and management of any information you share with Keito on [domain name] (the “Website”).
What Information Is Collected
4.2 For the purpose of this Policy, the term “Personal Information” shall mean any information you provide to Keito and shall include, without limitation your name, phone number, e-mail address, age, gender, date of birth, country name, your financial information such as bank account or credit card or debit card or other payment details, your email ID and password.
4.3 For the purpose of this Policy, the term “Non-Personal Information” shall mean information that does not specifically identify an individual but includes information from you, such as the type of internet browser you use, mobile device you use, your computer or your mobile device’s unique device ID, the URL of the previous website you visited, your computer’s operating system, your Internet Service Provider (ISP) and your Internet Protocol (IP) address. Keito may also collect Non-Personal Information that you voluntarily provide, such as information included in response to a questionnaire or a survey conducted by Keito. Since Non-Personal Information does not personally identify you, Keito may use and disclose Non-Personal Information for any purpose as set out in this Policy.
Collection of Information
5.1 Keito may collect information from you when you create an account on the Website through your e-mail account, when you use the features on the Website, when you participate in surveys conducted by Keito on the Website and when you carry out transactions on the Website.
5.3 You may be also required to provide your credit/debit card details. Keito will use this information only for billing purposes. For your convenience and if permitted by you, Keito will save the billing information in the event you would like to carry out any other transaction on the Website again.
5.4 You may use the Website without providing Keito any Personal Information about yourself. However, you may not be able to access certain services of the Website in case you choose to do so.
Use of Information
6.1 Service-related Purpose
6.1.1. enabling you to use the Website and/or our mobile application;
6.1.2. providing you with information about products and services available on the Website;
6.1.3. resolving any glitches on the Website including addressing any technical problems;
6.1.4. improving your experience of navigating through the Website and carrying out transactions on the Website; and;
6.1.5. improving the services and content on the Website.
6.2 Internal Business Purpose
Keito may use your Non-Personal Information for internal business purposes, such as data analysis, research, developing new features, enhancing and improving existing services and in identifying usage trends. This information helps Keito to constantly improve, personalize and customize the products and services it provides to you.
6.3 While availing any of the payment method/s available on the Website for availing the Services, Keito will not be responsible for or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to:
6.3.1. Lack of authorization for any transaction(s), or
6.3.2. Exceeding the preset limit mutually agreed by you and between bank/s, or
6.3.3. Any payment issues arising out of the transaction, or
6.3.4. Rejection of transaction for any other reason(s) whatsoever.
6.4 You acknowledge that Keito will not be liable for any damages, interests or claims, losses resulting from or suffered on account of not processing a transaction amount or any delay in processing a transaction/ transaction amount which is beyond the control of Keito.
6.5 Keito holds the authority to temporarily/permanently suspend/terminate your Account or refuse access in case of non-payment of fees due by you to Keito. Keito also reserves the right to take legal action for the same. Without limitation to the other rights and remedies available to us, we also have the authority to downgrade any fee- based Services to free plans if any fees owed to us by you are 30 (Thirty) days’ ormore overdue. You acknowledge and agree that such a downgrade will result in a decrease in certain features and functionality and potential loss of access to Data and Keito will not be held responsible for the same.
Sharing of Information
Keito may disclose your Personal Information in the following ways:
7.1 Disclosure to governmental authorities or as required by law
Keito may share your Personal Information with governmental and/or statutory authorities in response to subpoenas, court orders, or other legal process; to establish or exercise legal rights; to defend against legal claims; or as otherwise required by law. Keito warrants that such information will be disclosed only in accordance with applicable laws and regulations.
7.2 Disclosure to Acquirers
Keito may disclose and/or transfer your Personal Information to an acquirer, assignee or other successor entity in connection with a sale, merger, or reorganization of all or substantially all of the equity, business or assets of Keito.
7.3 Disclosure to Merchants
When you make a transaction on the Website, Keito may disclose your Personal Information with the merchant, with whom you have entered into the transaction with, to enable the merchant to complete your transaction.
7.4 Disclosure to Facilitate Payment
In order to process your transactions, Keito may direct you to a payment gateway service provider of its own choice, which may have access to the Personal Information provided by you while making such payment.
Protection of Information
8.1 Keito has taken adequate measures to protect the security of your Personal Information and to ensure that your choices for its intended use are honoured. Keito takes adequate precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
8.2 Keito assures you that your information is safe and secure. It uses industry standards,and physical, technical and administrative security measures to keep your Personal Information confidential and secure and Keito shall not share your Personal Information with third parties, except as otherwise provided in this Policy.
8.3 Keito uses the encryption technology called [name of the technology], which helps to protect your Personal Information. Please note that e-mails, messaging and means of communication with Keito are not encrypted, and therefore Keito strongly advises you not to communicate any confidential information through these means.
8.4 Access to your online account on the Website is through your e-mail and/or mobile phone number which is password protected and this helps to secure your account information. You are solely responsible for maintaining the confidentiality of that password. To ensure safety of your Personal Information, you are advised against sharing your user name and password with anyone.
9.1 Access to the Website is secured by two level authentication i.e. you shall have to provide the account password and the one time password sent to your registered mobile number. Keito may also authenticate your access to the Website by way of mobile personal identification number.
9.3 In case of dedicated enterprise customers, Keito shall host its servers from their premises, who shall own the firebase, however, such customers shall provide Keito the access to firebase for providing technical support.
While we try to keep the Website bug-free and secure, we cannot guarantee that we will be successful in doing so, therefore, your use of the Website is at your own risk. Accordingly, you acknowledge that you bear sole responsibility for adequate security, protection and backup of your data. Keito will have no liability towards you for any unauthorized access to or use of any of your data, or any corruption, deletion, destruction or loss of any of your data. Backup preferences can be set by you for taking backup of data related to your account while the organisation may set the preferences for backup of data belonging to the users of the organisation.
11.1 The Website utilizes cookies and other tracking technologies including any proprietary or third party tracking services. A cookie is a small text file that may be used, for example, to collect information about the Website activity. Some cookies and other technologies may serve to recall Personal and/or Non-Personal Information previously indicated by a Website user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.
11.2 You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, however, if you choose to erase or block your cookies, you shall have to re-enter your original user ID and password to gain access to certain parts of the Website.
Cookies and Other Tracking Technologies
12.1 Keito is not responsible for any breach of security or for any actions or inactions of any third parties that receive your Personal Information.
12.2 You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, however, if you choose to erase or block your cookies, you shall have to re-enter your original user ID and password to gain access to certain parts of the Website.
12.3 A “Force Majeure Event” shall mean any event that is beyond the reasonable control of Keito and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes, lockouts or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, civil disturbances, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, and any other similar events not within the control of Keito and which Keito is not able to overcome.
You have the option to 'opt-out' of all Keito’s newsletters and other general e-mail marketing communications by way of links provided at the bottom of each mailer. Keito respects your privacy and in the event that you choose to not receive such mailers, it shall take all adequate steps to remove you from such lists.
Changes to this Policy
Keito reserves the right to update, change or modify this Policy at any time. The Policy shall come to effect from the date of such update, change or modification.
In accordance with the Indian Information Technology Act, 2000 and Rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Name: Keito Tech Private Limited
Address: Keito Tech Private Limited, Wakad,Pune, Maharashtra, Pin : 411057, CIN : U74999PN2016PTC167027
How to Contact Us
If you have questions or concerns about this Policy, please contact us at [email] or call us on 9561112535